When We Are Closed

outofhoursThere is an out-of-hours service commissioned by Portsmouth CCG which provides cover between 6.30pm and 8.00am on weekdays and throughout weekends (Friday 6.30pm - Monday 8.00am) and bank holidays.

At all times when the surgery is closed:

For URGENT MEDICAL EMERGENCIES please call 999.

For all non emergency medical queries which cannot wait until the surgery re-opens please call 111. You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call NHS 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs why not submit an eConsult which will be assessed when we re-open. Alternatively, your local Community Pharmacy are able to provide advice on a number of minor ailments.

There is also a BSL presentation which you can watch via this link: https://youtu.be/4O0js0832Ng  - The NHS 111 BSL service is open 7 days a week, 8am – midnight

Please use this service responsibly. Remember it is for emergencies only; it is not to be used to deal with any requests for repeat prescriptions or other non-urgent matters.

Please Note:  Patients with dental emergencies should contact the helpline on 0800 885544.

ONLY call 999 in an emergency.

Chest pains and / or shortness of breath constitute an emergency.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website