Contact

We now offer extended opening and additional appointments at The Drayton Surgery at the following times:

– Monday: 7:30 am to 8:00 am & 6:30 pm to 8:00 pm
– Tuesday: 7:30 am to 8:00 am
– Wednesday: 7:30 am to 8:00 am
– Saturday: 8:00 am to 12:00 pm (usually 1st Saturday of the month)

Please note that not all doctors are available for all extended opening sessions – and there are a limited number of appointments available.

Please enquire at reception if you would like to book an appointment during one of these sessions.

There are also appointments available at the Portsmouth Primary Care Alliance hub at Lake Road on Saturdays and evenings during the week.

There is an out-of-hours service commissioned by the Portsmouth Board of Hampshire & Isle of Wight ICB which provides cover between 6:30 pm and 8:00 am on weekdays and throughout weekends (Friday 6:30 pm to Monday 8:00 am) and bank holidays.

For urgent medical emergencies, please call 999.

For all non emergency medical queries which cannot wait until the surgery re-opens please call 111. You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call NHS 111 if:
– you need medical help fast but it’s not a 999 emergency
– you think you need to go to A&E or need another NHS urgent care service
– you don’t know who to call or you don’t have a GP to call
– you need health information or reassurance about what to do next

For less urgent health needs why not submit an eConsult which will be assessed when we re-open. Alternatively, your local Community Pharmacy are able to provide advice on a number of minor ailments.

There is also a BSL presentation which you can watch here – The NHS 111 BSL service is open 7 days a week, 8:00 am to midnight.

Please use this service responsibly. Remember it is for emergencies only; it is not to be used to deal with any requests for repeat prescriptions or other non-urgent matters.

Please note: Patients with dental emergencies should contact the helpline on 0800 885544.

Only call 999 in an emergency; Chest pains and / or shortness of breath constitute an emergency.