If a home visit is required please telephone between 8.30-10.30am.
Visits may be requested for a subsequent day if you are housebound.
Please only request a home visit if you are too ill or physically unable to come to the surgery.
Your telephone number will be taken to enable the doctor to contact you if he wishes. Please give the receptionist as much information as possible to enable the doctor to prioritise his/her calls.
Remember the doctor can see four to five patients in the surgery in the time it takes to do a home visit.
After 11.30am only emergency visits will be taken for the same day. The duty doctor will make these house calls which may be during the afternoon or after evening surgery.
ACUTE VISITING SERVICE (AVS)
We also refer some home visit requests to the Acute Visiting Service which is operated by the Portsmouth Primary Care Alliance and you may be asked whether you would be happy for the AVS Dr to visit.
The AVS service is staffed by Doctors who can visit patients much earlier in the day than the practice GP's. Your usual GP will review the visit request and if they feel it is appropriate for you to be seen by AVS they will pass the visit on so that the visit can be done a.s.a.p.
The AVS doctors complete feedback forms detailing what action they have taken, any medication issued etc. These are sent back to us electronically the same day and are then scanned into your medical records by the surgery staff and passed to your usual GP for information.