News:

TEXT REMINDERS !!!

We are now able to send text reminders to patients for forthcoming booked appointments.

Please give us your mobile numbers as soon as possible to take advantage of this service.

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We are delighted to announce that

Dr Dev Patel

will be joining the practice on Monday 2nd August 2010.

We hope you will all join us in making him welcome

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NEW !!

Self Referral Physiotherapy Pilot

From 6th April we are offering a Self Referral system for Physiotherapy

Please see option 20 from the list on the opposite side of this page for more details

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The facility to book an appointment via the internet is now available.   This service is NOT available through this website.

In order to use this facility you will need to give us your email address.  As the service is individual to each person and to maintain confidentiality it is NOT possible to use a "family" email - each person wishing to use the service must have an individual email address. 

Please be aware that there will be a limited number of appointments available through this service.

Please contact the surgery for more information about how to register for on line appointments.

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We would  appreciate it if you could take a few moments to complete the Patient Survey which can be found via the icon at the bottom of the page you are viewing.

Your feedback is very helpful to us as we try to maintain a high standard of service and improve in areas where we could do better.  Thank you !

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We operate  Saturday morning surgery sessions for booked appointments ONLY. 

It is NOT possible to collect or request prescriptions on a Saturday morning.

Please ask at reception if you would like to see a Doctor at one of these sessions.

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Appointments
Our clinics operate weekdays between 8.30 to 11.00am except Thursdays when they begin at 9.00am. Routine appointments can be booked in advance or on the day from 8.00am. Afternoon clinics run between 3.00pm and 6.00pm. These appointments can be booked in advance and on the day.

We also run an evening clinic on Mondays when appointments are available up to 8pm.

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Out of Hours
Please telephone the normal surgery number   (023) 9237 0422   The surgery answerphone will give you a contact number for the out-of-hours service.

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Test Results
If suggested by the doctor, the results of certain tests may be obtained by telephoning, or calling in person, after 2pm on weekdays.  Please call 023 92 370422. The doctor will leave a message if he needs to see you to discuss the result.


England
Northern Ireland
Scotland
Wales

If you have flu-like symptoms and are concerned, stay at home and visit the
National Pandemic Flu Service website 
OR
call the UK Swine Flu Information Line on 0800 1 513 100

What is swine flu and how serious is it?

A new strain of Influenza A (H1N1), also known as swine flu, was confirmed in the UK in April and has spread to more than 100 countries around the world.

Although symptoms have generally proved mild, a small number of patients will develop more serious illness.  Many of these people have other underlying health conditions, such as heart or lung disease, that put them at increased risk.

How do I know if I have swine flu?

coldFlu symptoms can include:

  • fever
  • cough
  • headache
  • weakness and fatigue
  • aching muscles and joints
  • sore throat
  • runny nose

As with any sort of influenza, how bad and how long the symptoms last will depend on treatment and the patient’s individual circumstances.  Most cases reported in the UK have been relatively mild, with those affected starting to recover within a week.

Check your condition with the NHS swine flu symptom checker

I think I may have swine flu, what should I do?

If you have flu-like symptoms and are concerned that you may have swine flu please do not come to the surgery:

  1. Check your symptoms using the NHS Direct symptom checker or call the Swine Flu information line on 0800 1 513 100
  2. If swine flu is diagnosed, the doctor may recommend you take a course of antiviral medication. This should be collected for you by a healthy friend or relative from a collection point advised by the doctor.  In the meantime, take paracetamol-based cold remedies to reduce fever and other symptoms, drink plenty of fluids and get lots of rest.

General prevention measures

General hygiene can help to reduce transmission of all viruses, including the swine flu virus. This includes:

  • Covering your nose and mouth when coughing or sneezing, using a tissue when possible
  • Disposing of dirty tissues promptly and carefully
  • Maintaining good basic hygiene, for example washing hands frequently with soap and water to reduce the spread of the virus from your hands to your face or to other people
  • Cleaning hard surfaces (such as door handles) frequently using a normal cleaning product.

Useful links and resources

NHS Swine Flu Q & A

Swine Flu during pregnancy

Swine Flu for Non-English Speakers

NHS Swine Flu audio guide

Health Protection Agency

BBC Swine Flu Centre

Department of Health

Foreign & Commonwealth Office - Swine Flu and travelling

DirectGov

World Health Organisation